Last updated: July 20, 2026

For a full list of our policies visit: Policies

This Cookie Policy explains how CW Creative Hub uses cookies and similar technologies on hub.arenacity.online and related CW Creative Hub websites, storefronts, customer-account areas, demos, and services.

This policy should be read together with the CW Creative Hub Privacy Policy.

What cookies are

Cookies are small text files stored on a visitor’s browser or device when a website is opened.

Cookies may help a website:

• Remember login sessions
• Keep products in a shopping cart
• Process checkout
• Store preferences
• Improve security
• Measure website use
• Support embedded content
• Prevent fraud and abuse

Some cookies are deleted when the browser closes. Others remain for a set period or until they are removed.

Cookies used by CW Creative Hub

Essential cookies

Essential cookies are required for the website to function properly.

They may be used for:

• Website security
• Login and account sessions
• Shopping carts
• Checkout
• Order processing
• License and download access
• Membership access
• Setup-request forms
• Saving basic website preferences
• Fraud prevention

Because these cookies are necessary to provide requested services, they generally cannot be disabled through the website’s consent controls.

Disabling them in a browser may cause parts of the website to stop working.

WooCommerce cookies

When WooCommerce is active, cookies may be used to:

• Remember items placed in the cart
• Determine whether the cart contains products
• Maintain the customer’s checkout session
• Connect orders to the correct browser session
• Preserve selected product or service options

These cookies are normally essential for online shopping and checkout.

Login, membership, and account cookies

Cookies may be used to keep users signed in and provide access to:

• My Account
• Downloads
• Licenses
• Setup requests
• Membership content
• Creator profiles
• Protected pages
• Administrative features

These cookies may also help protect accounts against unauthorized access.

Preference cookies

Preference cookies may remember selections such as:

• Display preferences
• Theme or appearance choices
• Language
• Menu settings
• Consent choices
• Recently selected product filters

These cookies improve convenience but may not be strictly necessary.

Analytics cookies

Analytics cookies may be used to understand how visitors use the website.

They may collect information such as:

• Pages visited
• Approximate visit duration
• General referral source
• Device or browser type
• Navigation patterns
• General geographic region
• Whether a visitor is new or returning

CW Creative Hub may use this information to improve website organization, product pages, performance, and customer experience.

Where required, non-essential analytics cookies should not be activated until the visitor provides consent.

Embedded-content cookies

Pages may include content or services provided by third parties, such as:

• Videos
• Music players
• Live-stream platforms
• Social media content
• Maps
• Payment services
• Support tools
• External forms

These providers may place their own cookies or collect usage information when their content is loaded or used.

Their cookies are controlled by their own privacy and cookie policies.

Payment-provider cookies

Payment processors may use cookies or similar technologies to:

• Process payments
• Detect fraud
• Authenticate transactions
• Remember payment-session information
• Provide secure checkout

CW Creative Hub does not control all cookies set directly by payment providers.

Security and risk-monitoring cookies

Cookies or similar session technologies may be used to:

• Detect suspicious behavior
• Prevent automated abuse
• Limit repeated failed login attempts
• Protect downloads
• Reduce fraud
• Maintain session integrity
• Identify unusual checkout or account activity

Similar technologies

CW Creative Hub may also use technologies that serve similar purposes, including:

• Local browser storage
• Session storage
• Pixels
• Security tokens
• Server logs
• Device or browser identifiers
• Temporary session IDs

These technologies are covered by this policy where they are used for purposes similar to cookies.

Cookie consent

Where required by applicable law, visitors may be shown a cookie-consent banner or preference tool.

The consent tool may allow visitors to:

• Accept all cookies
• Reject non-essential cookies
• Allow selected cookie categories
• Change previous choices

Essential cookies may remain active because they are necessary for requested website functions.

Managing cookies in your browser

Most browsers allow users to:

• View stored cookies
• Delete cookies
• Block all cookies
• Block third-party cookies
• Clear cookies when the browser closes
• Receive a warning before cookies are stored

Browser settings vary. Review the browser’s help or privacy settings for instructions.

Blocking cookies may affect:

• Login
• Shopping carts
• Checkout
• Downloads
• Membership access
• Saved preferences
• Setup-request access
• Account security

Third-party cookies

Third-party services may set cookies independently of CW Creative Hub.

Depending on the services enabled on the website, these providers may include:

• Payment processors
• Hosting providers
• Analytics providers
• Email-delivery providers
• Video or live-stream platforms
• Social networks
• Security providers
• Embedded-content providers

CW Creative Hub does not control all third-party cookie practices.

Visitors should review the privacy and cookie policies of those providers.

How long cookies remain

Cookie duration depends on the cookie’s purpose.

Cookies may remain:

• Only during the current browser session
• For several hours
• For several days
• For several months
• Until manually deleted

CW Creative Hub should use cookies only as long as reasonably necessary for their stated purpose.

Do Not Track signals

Some browsers offer a “Do Not Track” setting.

Because there is no universally accepted standard for responding to all Do Not Track signals, the website may not respond to every such signal automatically.

Cookie-consent settings and browser controls remain the primary ways to manage non-essential cookies.

Changes to this policy

CW Creative Hub may update this Cookie Policy when:

• Website features change
• New tools or providers are added
• Legal requirements change
• Cookie practices are updated

The revised date will be shown at the top of the policy.

Contact

Questions about cookies or privacy may be sent to:

CW Creative Hub
Privacy email: privacy@hub.arenacity.online
Website: https://hub.arenacity.online
Business address: Provided on receipts at checkout